Your files will be available to download once payment is confirmed.
But please contact me if you have any problems with your order.
As our files are sold digitally and downloaded from Etsy Platform, we do not collect information considering your address, country and email.
In case of custom orders we will use the email which you provide through Etsy to send you your files or in case we are not able to view your email we will contact you so you can provide us with your email to fulfill your order.
We do not share, collect neither use this information for marketing nor promotional material of any kind.
Most of our files are available to you in 3 formats:
SVG files are compatible with most cutting machines (even though you should consult with your cutting machine's manual to make sure).
DXF files are specially created for use with Silhouette Cameo machine that features the Standard Studio Edition.
The PNG files are all transparent and cover a 12X12 inches canvas area which should be large enough for most projects.
Please be aware that the image is not flipped for maximum versatility as png files are also used as clipart images to design projects.
So please in case you need it flipped consult with the software or the printer you use and you should be able to flip your image from there.
All of our files sold on Etsy are regulated by one generic license you can find available to our blog here:
Please note that with purchasing the files you are agreeing to our terms and conditions of fair use.
We really love to support our clients and help them as we can but please note that we can only offer you support on the design itself example if you need a thicker stroke or an adjustment in size, we can not and it is not our position nor place to offer support on the following matters:
How to upload your design
How to make a certain cut
How to use your cutting software
Or issues/ problem involving the program you use to edit your files.
As you understand our files can be used in various projects and with different production process depending on the owner. It is always the responsibility of the owner to make best use out of his/her software/equipment as we are not responsible for the selected production process.